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Products and Orders

We accept Visa, Master Card, Discover and American Express for all on-line orders.  The current listed price supersedes all other price lists and is subject to change without notice.  

Custom Orders

We offer custom products (custom turnings, handrail profiles, custom stairs and spirals). Orders for custom products will have to be placed by calling Stair Parts directly at 1.800.827.8247.  There is a minimum order value of $200, not including freight, for all custom orders.  A 50% deposit is required on custom products with exotic species.  Orders for special or custom parts can not be cancelled once production begins nor can they be returned.  

Paint Grade

Standard poplar has significant color variation and is considered paint-grade material. Primed products are finished with a water-based, lead free primer. 

Premium Grade Materials

Hand-selected material to minimize color/grain variation in your proudct is available upon request.  Please contact Stair Parts Inc directly for a custom quote: 800.827.8247.

Wood Movement and Stability

Wood movement naturally occurs as temperatures and humidity levels fluctuate.  Be sure and seal all wood products carefully on all sides to help slow or minimize this movement as temperature and humidity levels change.  

Building Codes

Building codes vary throughout the nation, and can be from one town to the next. Compliance with state and local building codes is the customer’s entire responsibility.  Stair Parts Inc. is not responsible for the customers compliance to local building codes. Check codes for your area before ordering any custom product.